Privacy Policy

Introduction

Homewares Plus ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the personal data of our customers and visitors ("you" or "users") in accordance with Australian and international privacy laws.

Collection of Personal Information

2.1 Types of Information Collected

We may collect the following types of personal information:

• Contact information (such as name, email address, phone number, and postal address).
• Account information (such as username and password).
• Payment information (such as credit card details or other payment methods).
• Demographic information (such as age, gender, and location).
• Order history and preferences.
• Communication history with customer support.

2.2 Collection Methods

We collect personal information when you:

• Create an account on our website.
• Place an order or make a purchase.
• Subscribe to our newsletters or marketing communications.
• Participate in surveys or contests.
• Contact our customer support.
• Interact with our website through cookies and similar technologies (see Section 5 for details).
• Provide information through social media platforms or third-party services if you choose to connect them to our website.

3. Use of Personal Information

We use your personal information for the following purposes:

• To process and fulfill your orders and provide the requested products or services.
• To communicate with you regarding your orders, inquiries, or customer support requests.
• To personalize and improve your experience on our website.
• To send you promotional offers, newsletters, and marketing communications (you can opt-out at any time).
• To conduct research and analysis for business purposes, such as improving our products and services.
• To comply with legal obligations and protect our rights and interests.

4. Disclosure of Personal Information

We may disclose your personal information to third parties in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping providers, and IT service providers.
• Legal Compliance: We may disclose personal information if required by law, court order, or government regulation.
• Business Transfers: In the event of a merger, acquisition, or sale of our business assets, personal information may be transferred as part of the transaction.
• With Your Consent: We may share personal information with third parties with your explicit consent.

5. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience on our website, analyze trends, administer the website, track users' movements, and gather demographic information. You can manage your cookie preferences through your browser settings.

6. Data Security

We take reasonable measures to protect the personal information we collect and maintain appropriate safeguards to prevent unauthorized access, disclosure, alteration, or destruction of your information.

7. Your Rights and Choices

You have certain rights regarding your personal information, including the right to access, correct, delete, or restrict its processing. You can update your preferences or exercise your rights by contacting us (provide contact details).

8. International Transfers

We may transfer and store your personal information outside of Australia, including to countries that may have different data protection laws. We will take appropriate measures to ensure that such transfers comply with applicable laws and regulations.

Our website is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us.

10. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the effective date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at homewaresplus1@gmail.com